Emergency Service

Emergency Service

A Down System Cannot Wait Until Monday

When your fire alarm fails, your building can fall out of compliance right away, and your fire authority may require a fire watch until it is restored. Every hour costs money and leaves people at risk.

We respond fast, find the problem, and get your system back online. Because we are also licensed electricians, power failures behind the alarm problem get fixed on the same call.

What's Included

Emergencies We Handle

Panel Failure

A dead panel, failed power supply, or unresponsive system.

01.

Persistent Trouble Signals

Faults that will not clear and leave part of the system unprotected.

02.

Repeated False Alarms

Nuisance activations disrupting tenants and the fire department.

03.

Damage

Water, construction, or impact damage to devices or wiring.

04.

Communication Loss

A system that has stopped reporting to the central station.

05.

Post Incident Restoration

Resetting and restoring the system after an alarm or fire.

06.

Complete fire safety solutions

What to Do Before We Arrive

  • Call [EMERGENCY PHONE] and tell us what the panel display shows

  • Take a photo of the panel display if you can

  • Do not keep resetting the panel, since it can clear information we need

  • Notify your monitoring company

  • Start a fire watch if your fire authority requires one

  • Keep the panel area clear for our technician

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How It Works

How Emergency Service Works

Call

Reach a person, not a voicemail. [Confirm]

01.

Dispatch

A technician is sent with an estimated arrival time.

02.

Restore

We diagnose the problem and get protection back online.

03.

Follow Up

Permanent repairs and documentation are completed.

04.

FAQs

Frequently Asked Questions

[Yes. Our emergency line is answered 24/7.]